At Coathr Shop, we approach your privacy with the same care we apply to selecting our Boho Soul mats and Eden Life dinnerware. This policy explains how we collect, use, and protect your personal information when you visit www.coathrshop.com.

1. Information We Collect

To provide our thoughtful homeware shopping experience, we collect:

  • Account Information: Name, email address, and password when you create an account
  • Transaction Details: Payment information (processed securely through our partners), billing/shipping addresses
  • Browsing Data: Pages visited, items viewed (similar to how we curate matching doormats and bath mats)
  • Communication Records: Emails and messages sent to our customer care team
  • Device Information: IP address, browser type, and operating system

2. How We Use Your Information

We use your data as carefully as we design our space-saving bathroom storage solutions:

  • Process orders for your artisan cutlery or luxury bath pillows
  • Provide customer support for international shipments
  • Improve our website experience (like simplifying our two-click checkout)
  • Send relevant offers on decorative accents or new collections (with your consent)
  • Prevent fraud with the same diligence we apply to our military-grade encryption

3. Data Sharing & Disclosure

We treat your data with the discretion of our Calm Reflection collection:

  • Service Providers: Payment processors (Visa/MasterCard/JCB/PayPal), shipping carriers
  • Legal Requirements: When required by law, with the same transparency as our international payment fees
  • Business Transfers: In case of merger or acquisition, with appropriate confidentiality

We never sell your data to third-party marketers.

4. International Data Transfers

As a global retailer (excluding some remote regions), your data may be transferred internationally with protections equivalent to our multi-currency payment system.

5. Data Security

We protect your information with the same functionality-meets-design ethos as our bathroom bins:

  • SSL encryption throughout our website
  • Regular security audits
  • Limited employee access to sensitive data

6. Your Rights

You have rights as considered as our design-conscious shoppers:

  • Access, correct, or delete your personal data
  • Object to or restrict processing
  • Withdraw consent for marketing communications
  • Data portability (where applicable)

Contact us at [email protected] to exercise these rights.

7. Cookies & Tracking

Like the subtle fragrance of our aromatherapy diffusers, we use:

  • Essential Cookies: For checkout functionality
  • Analytics Cookies: To understand how customers browse our collections
  • Marketing Cookies: Only with consent, to show relevant products

Manage preferences via your browser settings or our cookie banner.

8. Policy Updates

We may update this policy as thoughtfully as we refresh our Boho Soul line. Significant changes will be notified via email or website notice.

9. Contact Us

For privacy inquiries, reach our customer care team at:
Email: [email protected]
Post: 28 Leyburn Rd, Ripon, GB CH1U 2QP